Frequently Asked Questions

Q: Is there a refund policy?

A: Yes, there is a 48 hr return policy on all animal(s) shipped after the animal(s) have been safely returned at the expense of the purchaser.



Q: Do I get a quality guarantee on the genetics of the animals from 'Infinity Reptiles'?

A: Absolutely, every animal comes with an optional feeding/record data and genetics paperwork(must be requested) to verify all of the genetic details and guarantees.



Q: Is the sex of animal(s) guaranteed by 'Infinity Reptiles'?

A: Yes. We guarantee the sex of all animals unless specified. Particularly with baby geckos this would be an issue.



Q: How often should I feed my ball python(s) and what should I feed them?

A: Ball pythons usually need to be fed one appropriately sized Mouse, Rat, or African Soft-Furred Rat, once every 1-2 weeks. We typically keep all of our snakes on a weekly feeding regime. This is more important for baby snakes in particular. However, older animals (2yrs and older with healthly size) can do very good on a bi-weekly feeding schedule.



Q: How often should I feed my crested gecko(s) and what should I feed them?

A- We feed our geckos Repashy Crested Gecko Diet which is available at all times and refilled on a needs more basis. Every 7-10 days we offer appropriately sized crickets or roaches to our geckos as a treat. About 4-6 insects per gecko.



Q: Do crested geckos drink?

A: Definitely Yes! Crested geckos need to have their enclosures sprayed daily with clean, room temperature water. They drink the resulting mist from the enclosure and its fixtures/hides. Water dishes are not necessary.



Q: What animal is best for me to get from 'Infinity Reptiles'?

A: That all depends on what you like and how well you feel you can accomodate that animal. We will advice you on all things needed to properly care for each animal we have that can be a potential new pet for you.


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